Returns & Exchanges
At Millie Savage, we want you to be completely in love with your unique pieces. If your order isn't quite right, we offer returns for store credit or exchanges within 14 days of delivery, provided items are in their original, unworn condition.
Initiate Your Request
Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization number.
Secure Your Package
Carefully pack your jewelry in its original Millie Savage branded box and pouch to ensure it is protected during transit.
Ship Your Return
Send your item back to our Melbourne studio using a trackable shipping service; please note that customers are responsible for return shipping costs.
Processing & Credit
Once our artisans inspect and approve the return, we will issue your store credit or process your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing